Privacy Policy

At Hassat Al-Oula Information Technology Company, we consider your privacy and the security of your personal data to be extremely important. This policy is designed to explain how we collect, use, and disclose your personal information. We encourage you to read this policy carefully, as using the “Hissatik” application means you agree to these terms. We are committed to protecting your data in accordance with applicable laws in the Kingdom of Saudi Arabia and our privacy policy.

What is Personal Information?

Personal information includes any data we collect or hold about you, whether related to your financial transactions, your interactions with the application, or any other information collected directly or indirectly (such as cookies or similar technologies). It may also include information obtained from third parties.

How Do We Use Your Personal Information?

• Notifications: To inform you about updates or changes to the application or services.
• Service improvement: To conduct research and surveys to improve our products and services.
• Suitability assessment: To evaluate whether our products and services are suitable for you.
• Legal obligations: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
• Crime prevention: To detect, investigate, and prevent criminal activities.
• Administrative purposes: To manage our relationship with you, including billing, accounting, and legal purposes.
• Anonymous statistics: To generate usage statistics without identifying you personally.
• Communication: To inform you about new products and services, unless you opt out of receiving such messages.

When Do We Share Your Personal Information?

• Service providers: When we need to share your information with third parties acting on our behalf to deliver requested services.
• Third parties: We share only necessary information with relevant parties for specific purposes.
• Updates and announcements: To inform you about the latest news and updates related to the application or services.
• With your consent: When you authorize us to share specific information.
• Legal requirements: When required by law or in emergencies to protect public or personal safety.
• Legal advice: When necessary to obtain legal counsel or defend our legal rights.

Changes to This Privacy Policy

Hassat Al-Oula reserves the right to modify this privacy policy from time to time at its discretion. We recommend reviewing this policy periodically to stay informed about any changes.